Complete Access Guide — Overview
Coinbase Pro is designed for active traders who want advanced charting, deeper order types, and tighter fee tiers. This guide explains how to prepare your account, complete the required verification, enable strong protections, and resolve common issues encountered during access. It focuses on clear steps, plain language, and practical security recommendations so you can use the platform safely and effectively.
Preparation & prerequisites
Before attempting to access your account, gather these items: a secure email address you control, a recent photo ID from an accepted issuer, and an active phone number. Use a dedicated, up-to-date browser and avoid public Wi-Fi during account setup. Consider a hardware authentication device or an authenticator app for multi-factor protection.
Step-by-step setup
Provide accurate personal details and verify your contact information. Confirm that your email and phone number are entered correctly so recovery and alerts work without friction.
Follow the on-screen prompts to upload government ID and proof of address if requested. Verification speed varies — submitting legible, matching documents reduces delays.
Enable MFA immediately. Authenticator apps (TOTP) or hardware keys provide stronger protection than text messages. Store backup codes securely offline.
Security best practices
Use a unique, long passphrase and a password manager. Never reuse passwords across services. Turn on every available protective feature like device whitelisting and withdrawal restrictions when offered. Treat emails or messages asking for credentials as suspicious — verify links and the sender before taking action.
Troubleshooting common access issues
Problems commonly stem from outdated browsers, cached sessions, or verification mismatches. Clear browser data, try a private browsing window, or use a different supported browser to check if the issue persists. If identity verification is denied, review the rejection reason, correct any mismatches, and re-submit with clearer photos.
Account recovery and what to expect
If you can’t access your account, use the platform’s recovery path: verify ownership by providing required identification and responding to security prompts. Keep records of support communications and confirmation numbers. Response times vary depending on request complexity and regional requirements.
Advanced tips for traders
For high-frequency activity, enable API key management with strict permissions and IP allowlists. Monitor trade confirmations and set alerts for unusual account changes. Consider separating funds between custodial and non-custodial wallets to reduce exposure.
Closing thoughts
Accessing your account safely is a mix of careful setup, disciplined security hygiene, and ongoing vigilance. Follow the steps above, prioritize strong authentication, and keep recovery options current so you retain control and minimize risk.